Refund policy

Return & Refund Policy

We want you to love your football gear! We offer a 30-day return policy, which means you have 30 days after receiving your clothing or footwear item to request a return or exchange.

Eligibility for Returns & Exchanges:
- To be eligible for a return, your item must be in the exact same condition that you received it.
- It must be unworn, unused, unwashed, with all original tags attached, and in its original packaging (including the shoe box, if applicable).
- You’ll also need the receipt or proof of purchase.

How to Start a Return:
To start a return, you can contact us at wealllovefootball99@gmail.com. Please note that approved returns will need to be sent to the following address:
2-110 Ulster St. Winnipeg, MB. Canada R3T 3A2

If your return is accepted, we will send you a return shipping label, as well as clear instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues:
Please inspect your order as soon as it arrives. Contact us immediately if the item is defective, damaged, or if you receive the wrong size/item, so that we can evaluate the issue and send you a replacement right away.

Exchanges (Size Issues):
The fastest way to ensure you get the right fit is to return the item you have. Once the return is accepted, you can make a separate purchase for the new size or item. 

Refunds:
We will notify you once we’ve received and inspected your returned item to let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at wealllovefootball99@gmail.com.